Privacy Policy

Restorative Living

Last Updated: February 2026

Welcome to Restorative Living with Inotoli (“we,” “our,” or “us”).

Your privacy and trust are essential to us. We are committed to protecting your personal information in line with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and — for our international visitors — the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, participate in our coaching or wellness sessions, or engage with our services.

1. Information We Collect

We collect only the information we need to provide a caring and personalised service.

a. Personal Information

When you interact with us, you may provide:

  • Your name, email address, and phone number

  • Payment and billing information

  • Booking details

  • Information you share during coaching sessions, workshops, or surveys

b. Website & Technical Data

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information

  • Pages visited and time spent on the site

  • Cookie and tracking preferences

We keep all information confidential and use it only for the purposes stated below.

2. How We Use Your Information

We use your information to:

  • Provide and personalised coaching or wellness sessions

  • Process bookings and payments securely

  • Respond to your questions or enquiries

  • Send you newsletters or resources (only if you opt in)

  • Improve our website and services

  • Meet legal and administrative requirements

We will never sell, rent, or share your personal information for marketing or advertising.

3. Confidentiality in Coaching

All coaching and wellness conversations are strictly confidential. Your information or experiences will never be shared without your consent, except in the rare case where:

  • Disclosure is required by law, or

  • There is an immediate risk of harm to yourself or others.

  • Your trust, safety, and wellbeing are always our top priority.

4. How We Protect Your Information

We take your privacy seriously and use secure methods to protect your data.

This includes:

  • Encrypted payment systems

  • Secure email and booking platforms (e.g. Calendly, Stripe, Mailchimp)

  • Restricted access to confidential notes and client information

Despite our efforts, no online transmission can be completely secure. We encourage you to contact us immediately if you suspect any unauthorised use of your information.

5. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to:

  • Understand how visitors use our website

  • Enhance user experience and functionality

You can choose to disable cookies in your browser settings. Doing so may limit some site features but will not affect access to our main services.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability (for EU users under GDPR)

To exercise your rights, please email us at inotoli@gmail.com. We will respond within a reasonable timeframe and in accordance with privacy laws.

7. Third-Party Services

We may use trusted third-party service providers to support our business — such as payment processors, email marketing tools, or scheduling platforms.

These providers are carefully selected and contractually obligated to protect your data and use it only for authorised purposes.

8. International Data Transfers

If you are located outside Australia, please note that your information may be processed in Australia where our servers and main systems are located. We take reasonable measures to ensure all data transfers comply with applicable privacy laws.

9. Policy Updates

This policy may be updated from time to time to reflect new legal requirements or service changes. The latest version will always be posted on this page with the updated date.

10. Contact Us

If you have any questions, concerns, or requests about your personal information, please reach out.

We’re here to support your journey with transparency, integrity, and care.

At Restorative Living, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act and GDPR. We only collect information necessary to deliver our coaching and wellness services, and we never share your details without consent.

By using our website or services, you agree to our Privacy Policy. For full details on how we collect, use, and protect your data, please view our Full Privacy Policy.

Contact: inotoliz@gmail.com

We use cookies to improve your experience and to help us understand how you use our site. Please refer to our cookie notice and privacy statement for more information regarding cookies and other third-party tracking that may be enabled.

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